Acceptable use policy

We sell compute that runs arbitrary code, which makes abuse a foreseeable problem rather than a hypothetical one. This policy is deliberately short and specific.

Prohibited

• Cryptocurrency mining, and workloads whose purpose is to consume compute for its own sake
• Attacking, scanning or degrading systems you are not authorised to test
• Distributing malware, or building tooling whose primary purpose is unauthorised access
• Circumventing quotas, budget caps or billing
• Content that is unlawful in the jurisdiction of the region you have selected

Authorised security testing

Running security tooling against systems you own or are contracted to test is expressly permitted. Tell us in advance if it will look like an attack from the outside, so our abuse detection does not interrupt you.

How we act on reports

1. We investigate and, where a workload is actively harmful, suspend it
2. We contact the account owner with what we found
3. Suspension for a first, remediable violation is temporary; we prefer a fix to a ban
4. Repeated or deliberate violations end the agreement

Reports go to abuse@runnerhut.com.